We present below the INTELLISIGN privacy policy, in order to demonstrate how we will treat your personal data, so we try to make it understandable. If you still have questions, our service channel is at your disposal via email: lgpd@intellisign.com.
Created to show our commitment to your personal data, we will work with the pillars of security, privacy and transparency. Our goal is to explain in a clear, simple and objective way our practices, as well as the way in which we will process your personal data.
We want you to be knowledgeable about how we collect, store your data, and share it. It is important and indispensable to read.
When you contract with us, it is necessary to present your personal data, which we use respecting the purpose. We inform you that your data is stored in a database, intended for customers, and we work with them confidentially, so that we can guarantee privacy.
The sole controller of your personal data will be the company INTELLISIGN USA LLC, a private legal entity, registered in the State of Florida.
The practices described in this Privacy Policy apply to the processing of personal data in the U.S. and are subject to applicable local laws.
INTELLISIGN retains all personal data it collects for as long as necessary to provide the services it makes available to its customers and for legitimate and essential business purposes, such as maintaining platform performance and digital signatures, making business decisions about data-driven features and offerings, complying with its legal obligations, and resolving disputes.
To maintain the identification of records for indefinite validation of personal data, INTELLISIGN, including situations such as the following:
- In the event of any issue concerning the individual, such as an outstanding credit or an unresolved complaint or dispute, INTELLISIGN will retain the necessary personal data until the issue is resolved;
- If INTELLISIGN is required to keep personal data to comply with its legal, tax, audit, and accounting obligations, it will retain the personal data necessary for the period required by applicable law;
- Whenever necessary for INTELLISIGN's legitimate business interests, such as fraud prevention or to maintain the security of its users.
INTELLISIGN shares your personal data with the companies of the SOLUTI group, in order to perform the activities specified in this Policy.
INTELLISIGN may provide Personal Data whenever it is obliged to, whether by virtue of a legal provision, act of competent authority or court order.
INTELLISIGN also implements technical and organizational measures to help protect the security of personal data; However, keep in mind that no system is completely secure. It uses security certificates and advanced encryption for the transit of personal data between collection and storage.
INTELLISIGN implements various policies, including encryption, access and retention guidelines, and contractual clauses, among others, to prevent unauthorized access and unnecessary retention of personal data on its systems.
From time to time, INTELLISIGN may make unilateral changes to this Policy, and may change the content of this Privacy Policy at any time, according to the purpose or need, such as for the adequacy and legal compliance of a provision of law or rule that has equivalent legal force, and it is up to the owner to verify it whenever accessing the Site.
Therefore, it is essential that every individual makes sure that he reads any and all communication sent by INTELLISIGN carefully, which happens through registered e-mail, being certain that the e-mail informed by the holder is said by him that it is his ownership and use, being the skillful means for communication with the holder.
Aware of the terms of this Privacy Policy, the holder undertakes to provide only true, current and accurate personal data. You will be solely responsible for any false, outdated, or inaccurate information that you provide directly to INTELLISIGN.
These are your personal data, which may be requested when contracting with INTELLISIGN, and are not limited to:
- Name, telephone and e-mail. In addition, when submitting documents that may contain your personal data and/or those of third parties, you are responsible as the controller of personal data and/or sensitive personal data, and must adopt all preventive and security measures.
- Cookies;
- Registration data – mandatory for the use of services or contracting products;
- Personal Data provided by third parties – in view of receiving it through third parties who have a relationship with you and that is necessary for the use of our services, for example, information obtained from the Federal Revenue of Brazil.
- IP – internet protocol, which enables the identification of devices or connections of the holder, which allows tracking the sections and environments visited, the periodicity and duration of the visits.
- Geolocation - used for holder authentication in the electronic signature process;
The data informed above will be for the exclusive use of the company INTELLISIGN for authentication and electronic signatures.
The data will also be used to generate statistics, studies, research and surveys relevant to electronic signature activities and we can ensure that our technological models are consistent and based on legal and ethical principles.
INTELLISIGN cares about your personal data. Access our Privacy Policy in this https://www.intellisign.com/br/politica-de-privacidade/ to receive more details about each of the purposes described above, to understand what personal data is processed, to identify which category of Holder of Interest you fit into and to learn about the legal bases that authorize us to process your personal data.
If you want to talk to us about how we process your data, please contact lgpd@intellisign.com.
The technologies used by INTELLISIGN are in line with this policy.
The processing of the personal data of the holder may be carried out:
- Upon free, informed and unambiguous consent, when necessary;
- To comply with a legal and/or regulatory obligation;
- For the regular exercise of rights in judicial, administrative or arbitration proceedings;
- To establish a contractual relationship between the cardholder and INTELLISIGN;
- To respond to requests from the data subject;
- To protect the vital interests of any person;
- When necessary to meet INTELLISIGN's legitimate interests.
Throughout this Privacy Policy, we inform you that some personal data will only be collected with your consent, when it involves minors and incapacitated persons. Likewise, this personal data can only be processed with authorization and for the purposes described above. If the company is interested in changing the purposes defined herein, there will be prior contact by e-mail.
As a condition for access and use of the exclusive features of the Website, the owner declares to be over 18 (eighteen) years of age or, if he is a minor, the owner declares that he/she obtains, in this act, the express consent of his/her legal guardians, as well as has made a complete and attentive reading of the rules of this Privacy Policy, thus conferring its freedom, informed and unequivocal agreement with the terms stipulated herein.
The data subject acknowledges that all communication made by e-mail (to the addresses provided by him), SMS, instant communication applications, videoconferencing or any other digital, virtual and digital form are also valid as documentary evidence, being effective and sufficient for the disclosure of any matter that refers to the services provided by INTELLISIGN, as well as the conditions of their provision, except for the expressly different provisions set forth in this Privacy Policy.
By reading this Privacy Policy and clicking, at the end, on "I have read and understood the conditions of processing of my personal data, as described in this Privacy Policy", I declare that I have made a complete and careful reading of the rules of this Privacy Policy.
If you still have questions, complaints, or would like to communicate with INTELLISIGN, you can contact us at: lgpd@intellisign.com
Updated on 04/08/2025.
INTELLISIGN
INTELLISIGN USA LLC